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Rosemont, IL, USA – July 31, 2014 – LaSalle Solutions announced today that it has again achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes LaSalle Solutions for delivering outstanding customer service to customers in the United States.
“Customer Satisfaction is a key driver and a core value shared with Cisco,” says Steven Robb, President – Solutions Group at LaSalle Solutions. “The LaSalle team strives to exceed customer expectations every day by providing solutions that enable efficiency and value. We are honored to attain this recognition for the 38th consecutive quarter in addition to achieving the 2014 Cisco US Services Partner of the Year.”
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and postsales support capabilities - critical factors in choosing a trusted partner.